Returns & Refund Policy

30-Day Returns Accepted

You have 30 days from the receipt of your order to return an item to us.

Return Conditions

  • The item must be in its original condition, unused, and in its original packaging.
  • Damaged or used items will not be accepted.

How to Initiate a Return?

Contact us at contact@achatsmart.fr, stating your order number. We will reply within 48 hours with return instructions.

Refunds

Once the return is received and inspected, the refund will be processed within 5 to 7 business days to your original payment method.

Exchanges

We offer exchanges for items that are defective or damaged upon delivery.